Delta on CrowdStrike outage

Delta Air Lines has announced it anticipates a revenue loss of $380 million in the current quarter due to a technology outage caused by CrowdStrike, which resulted in approximately 7,000 flight cancellations. The airline's CEO, Ed Bastian, expressed dissatisfaction with the operational disruption and confirmed that Delta is pursuing legal claims against both CrowdStrike and Microsoft to recover estimated damages totaling at least $500 million. Additionally, Delta expects to incur $170 million in expenses related to customer reimbursements and operational recovery due to the outage. The incident has also led to a class action lawsuit against Delta, with plaintiffs alleging breach of contract for inadequate refunds. Delta has indicated that the cancellation of flights will lower its fuel expenses by about $50 million, reflecting the significant operational impact of this outage.