Paralympian Baroness Tanni Grey-Thompson was forced to crawl off an LNER train at London King's Cross station after no staff arrived to provide the pre-booked wheelchair assistance. Despite repeated social media pleas and waiting for over 15 minutes, help never arrived, leaving her to throw her bags onto the platform and drag herself off the train. LNER has apologized and stated they are investigating the incident. Grey-Thompson highlighted that under UK law, disabled passengers should have level boarding access, a requirement postponed by the government. The incident has sparked public outrage and calls for better compliance with disability laws by train companies.