Zomato CEO Bans AI-Generated Food Images

Zomato CEO Deepinder Goyal announced the removal of AI-generated food images from the platform following numerous customer complaints about misleading visuals. He stated that such images create a breach of trust between customers and restaurants, leading to increased refunds and negative ratings. Goyal emphasized the importance of authentic food photography and urged restaurant partners to invest in real images, offering assistance at no profit to Zomato. The company plans to actively remove AI-generated images by the end of the month and will not accept them moving forward. This decision extends to Zomato's marketing materials, ensuring all promotional visuals are genuine. Goyal's initiative aims to restore consumer confidence and enhance the user experience on the platform.