Airlines Required to Refund Delayed Flights
Airlines Required to Refund Delayed Flights
Airlines Required to Refund Delayed Flights
News summary

Starting September 2, 2024, airlines in Malaysia will be required to provide full refunds to passengers for flights delayed by five hours or more, as mandated by the enhanced Malaysian Aviation Consumer Protection Code (MACPC). Transport Minister Anthony Loke emphasized that passengers opting not to continue their journey due to delays can receive refunds through their original method of payment. The updated code also addresses full fare disclosure in advertising, ensuring advertised prices include all fees and charges. Additionally, airlines must notify customers of any schedule changes at least two weeks prior to the flight starting January 2025. While airlines may still offer alternative reimbursement methods, the final decision rests with the customer. This move aims to bolster consumer rights within the aviation sector.

Story Coverage
Malaysia to refund passengers whose flights are delayed by five or more hours
Passengers in Malaysia to get full refund if flights delayed for 5 hours or more
Air travelers in Malaysia to get full refund for delayed flights
Bias Distribution
33% Left
Information Sources
166bc319-c612-4063-955b-1bdc4fec97ff813f7e30-3236-487b-95e1-6bf60d395e10045e1b4c-3084-4df3-accf-c023e46a780b
Left 33%
Center 33%
Right 33%
Coverage Details
Total News Sources
3
Left
1
Center
1
Right
1
Unrated
0
Last Updated
21 days ago
Bias Distribution
33% Left
Related News
AI Assistant
Story Coverage
Malaysia to refund passengers whose flights are delayed by five or more hours
Passengers in Malaysia to get full refund if flights delayed for 5 hours or more
Air travelers in Malaysia to get full refund for delayed flights

Related Topics

Subscribe

Stay in the Know, Subscribe to Our News

Get the latest news, exclusive insights, and curated content delivered straight to your inbox.

Related News
Recommended News