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- Last Updated
- 18 days ago
- Bias Distribution
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Hotel chains are increasingly transitioning from traditional plastic room keys to digital alternatives, driven by health concerns from the COVID-19 pandemic and rising cybersecurity threats. Major players like Apple and Google are enhancing this shift by allowing guests to store their room keys in digital wallets, enabling access through a simple tap of their smartphones. While this innovation promises convenience, experts like Lee Clark from RH-ISAC warn that keyless systems may introduce new security vulnerabilities and could require additional measures like multifactor authentication, which might deter users. Despite these concerns, many hotels, including Hilton with its Honors app, are embracing digital keys as the future of hotel access. However, a significant portion of guests still favor traditional key cards, indicating a potential barrier to complete adoption. Overall, while digital keys offer a more modern experience, the transition involves balancing convenience with security implications.
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- Last Updated
- 18 days ago
- Bias Distribution
- 100% Center
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