Bruno Mars' concert at the newly opened $2 billion Intuit Dome in Los Angeles faced major delays due to a ticket scanner glitch that left many fans locked out. The advanced facial recognition ticketing system malfunctioned, causing entry to halt and sparking frustration among attendees, many of whom struggled with transferring tickets from Ticketmaster to the Intuit app. After approximately 40 minutes, staff managed to restore the ticketing system, allowing the concert to begin nearly an hour late at around 9:40 PM PST. Just as the show commenced, Mars was forced to pause the performance due to a medical emergency involving a fan in distress, which he addressed by urging security to take action. Despite the rocky start, Mars is scheduled to perform a second show at the arena the following night.