CrowdStrike is facing backlash after its flawed software update caused a global IT outage last week, affecting millions of devices and leading to significant operational disruptions for businesses including banks and hospitals. In an attempt to apologize, the cybersecurity firm offered a $10 Uber Eats gift card to IT workers who had to deal with the fallout, described by some as an inadequate gesture akin to an office pizza party. However, many recipients reported that the gift card codes were invalid or had been canceled shortly after issue, further aggravating the situation. CrowdStrike admitted that a bug in its update led to the 'blue screen of death' for numerous Windows systems, and the incident is expected to cost Fortune 500 companies billions. As the company scrambles to rectify the crisis, it has yet to clarify how many clients received the gift cards or provide an adequate response to the ongoing issues. The entire debacle highlights the challenges of managing cybersecurity at scale and the importance of effective communication in crisis management.