Report Criticizes CBP One App for Security Issues

The Department of Homeland Security's Office of Inspector General has released a report detailing significant issues with the CBP One app, which is designed to help migrants schedule asylum appointments at U.S. entry points. The report highlights technical flaws, including frequent application crashes, error messages, and inadequate language support, which hinder noncitizens' ability to use the app effectively. Additionally, the app fails to leverage submitted biographic and biometric information for proper vetting, missing opportunities to identify suspicious trends in migrant data. Critics, including Amnesty International, argue that the app complicates the asylum process and violates international human rights by requiring prior appointments. The report recommends improvements to address these shortcomings, and Customs and Border Protection has concurred with the suggested changes. The scrutiny of the CBP One app has sparked a debate over its effectiveness and the broader implications for immigration policy.